Our highly skilled restoration team, based in London, carry out repairs using the traditional knotting methods of each region.

The time it takes for a repair to be completed varies depending on the extent of the damage, however most small repairs can be expected to be completed within 1-2 weeks.

Rugs can be brought into our London warehouse weekdays from 9.30am-5pm, or our Hampshire retail store weekdays from 10am-5pm & Saturdays from 10am - 4pm. Estimate by Persian carpet expert Masoud Mazaheri-Asadi are on Fridays & Saturdays. In the case of an emergency (e.g. flood damage, etc.) please call 01264 811033. Alternatively we can also come and view the rug in situ and then collect it for the necessary work to be completed. 

If you would like us to see the rug in situ and guide you on how to proceed or for us to collect the rug to be cleaned/repaired please fill in the form here.